Terms & Conditions

1. Website Conditions of Use

Access Tech maintains this website to provide information, sell products and services, and share advice, news, and events. Users are responsible for assessing the relevance, accuracy, and completeness of the site’s content. Access Tech does not guarantee the site’s availability or that of any linked sites.

As the internet is not a secure medium, Access Tech does not warrant that the site is free from harmful content. We exclude liability to any person for damages arising from the site’s content to the maximum extent permitted by law. Access Tech may revise this disclaimer at any time.

2. Intellectual Property

All website content is Access Tech’s property, protected by copyright, trademark, and intellectual property laws. You may view content and make copies for personal, non-commercial use only. Reproduction, modification, or distribution of content is strictly prohibited.

3. Third-Party Sites

This site may contain links to third-party sites. Access Tech is not responsible for the content or condition of linked sites, and the inclusion of links does not imply endorsement. Users access linked sites at their own risk.

4. Store Disclaimer

Access Tech strives to ensure accuracy in all product information provided on the website, but measurements, colours, and specifications are for guidance only. We recommend clinical assessment from a qualified professional before purchasing a product. Access Tech reserves the right to change product designs or specifications without notice.

5. Payments and Billing

Access Tech accepts various payment methods, including credit card and NDIS funds. Payments are due at checkout or prior to service delivery. Recurring billing may apply for subscriptions or extended rentals.

6. Refunds and Cancellations

For cancellations, please refer to our Shipping and Returns Policy. Refund eligibility may vary based on service and equipment type. Contact our support team for further information.

7. Limitation of Liability

Access Tech is not liable for injuries, damages, or losses resulting from misuse, unauthorised modifications, or improper handling of AT equipment. Users must adhere to all provided safety guidelines.

8. Use of Services

By using Access Tech services, you agree to follow all provided guidelines for the proper use of AT equipment. Misuse or failure to comply with these guidelines may impact service eligibility.

9. Privacy Policy

Our Privacy Policy outlines how your personal information is collected and managed in accordance with the National Privacy Principles in the Privacy Act 1988 (Cth).

10. Shipping and Returns Policy

Our Shipping and Returns Policy provides detailed information on eligibility for returns, shipping times, and delivery options when shopping online.

11. Governing Law

These Terms of Use are governed by the laws of New South Wales. By accessing this site, you agree to submit to the non-exclusive jurisdiction of the courts of New South Wales.

12. Contact Us

• General Inquiries
  For questions about eligibility, rental options, or equipment availability, please reach out via email or phone:
  • Email: [email protected]
  • Phone: 02 8259 7725
  • Operating Hours: Monday to Friday, 9 AM – 5 PM (AET)
• Support and Equipment Assistance
  For assistance with your device or ongoing rental inquiries, please contact your local support team